I forgot to mention this in my previous post. I went to the store to exchange one product for another. I was escorted by one of the store greeters to one of the roving cash register clerks. These people roam the store with hand held cash registers. I was able to exchange the item without a problem. At the end of the transaction, the clerk asked if I'd like the receipt emailed to me. I paused and then promptly said yes. I gave them my personal gmail account. This makes receipt saving seamless and painless for me the consumer. It also builds a massive email list for apple. Win - Win ! Very simple and very smart....and surprisingly hard to accomplish in retail stores. I don't know of another firm currently doing this.