Comments from the "get fucking aggressive" post

I got a number of comments from entrepreneurs about the last post. Here are 2 of them:

  1. In my previous job (management consulting) I thought I knew aggressive. I was wrong! Now I’m starting to get it. And I’m starting to get how critical it is. That advice has really stuck with me – very simple but powerful.  Thanks again. Hope to see you soon.
  2. good story andy - i relate to what you wrote, which i could not agree with more, to what you told me on the phone when we first met - about how you felt judy's book could have been less ivory tower and more aggressive in it's approach to end-user adoptio. 

What does "get fucking aggressive" mean?

I saw an entrepreneur that i had met a year ago for coffee this morning. My advice last year was to get "fucking aggressive" about customer acquisition.  He was a nice young guy fresh out of business school.  When I gave him the advice -- I recall he looked at me funny. Either because I swore or because I looked funny.
Well, I saw him this morning and he came up to me and said -- "now I know what you mean by "get fucking aggressive"". The tone of his comment revealed that he understood what I had said a year earlier. He's been working hard now for a year and "groks it". He understands that things don't happen just because you think they should. Inertia in the business world is very powerful and being an entrepreneur takes hard work....ferocity and sometimes being fucking aggressive (about customer acquisition-- one of my favorite focal points of advice).
I smiled and we laughed.

Aggressive steps for dealing with financial distress

I was speaking with a friend of mine this weekend. His situation is as follows:

  • He runs a business that a year ago was doing 3MM in revenue with almost 500K in ebida. The business was growing 15+% per year.
  • He bought a big commercial building for 4MM and has 2.5MM in debt on the building.

In the last six months:

  • His business has been cut in half and ebida has been cut more than 50%.
  • He hasn't been able to rent the commercial building and is using (more) debt to keep current on payments for the building
  • Each month that goes by, he is risking bankruptcy (of one form or another).

My advice to him was as follows:

  • Meet with 3 people whom you respect and present your business plan for dealing with your personal financial crisis
  • After you get feedback, devise a plan and be aggressive in attempting to renegotiate debt with all lenders.
  • Sitting back and waiting for solutions to appear is not a good strategy ....(Nor is waiting for a tenant to rent the space)

Sound familiar to anyone you know?

My new rule of thumb for entrepreneurs: Divide by 3

If a year ago, an entrepreneur was hoping to raise 3 million at a 6MM pre-money valuation.  Today, that very same entrepreneur should divide by 3 on both the money raised and the valuation. That same deal would be a 1MM raise at a 2MM pre-money valuation -- as a starting point.  This rule of thumb seems to be applying to our Founder's Co-op  portfolio. One of our companies is raising 300K at 1MM pre-money: this same deal a year ago would have been a 1MM raise at 3MM pre money.  This rule of thumb applies to money raised and valuation.
The world has also changed for two other important terms:

  • liquidation preference is often 1 times with no cap.
  • ratchet: in the event the company doesn't make progress there is often a full ratchet for future downside financings.

What you need to get funded in the depression of 2009?

  • Referrals – You need to know people with money;
  • Traction – Must show momentum and revenue progress (smell like money)
  • Cash flow break even – Must show the business will cash flow
  • Exit potential – You’ve got to matter in the strategic evolution of the market
  • Tenacity and perseverance – don’t accept no
  • Time – It takes longer than you think to raise money (plan on 6 months)

Weird economic story about crashing my car

I bought my 2007 Prius for approx $28,500 in July of 2007.  About 3 weeks ago, I skid on some black ice and ended up taking the Prius 4 wheel driving -- unintentionally -- of course.  In case you were wondering, Prius don't do well when driving off road.  I walked away unhurt -- thank goodness!! Very lucky.
I filed with my insurance company. They have determined that the car is a total loss (damage throughout the underside of the car and the axels) and are compensating me with $27,000.  I believe they determined the value of the car by looking at the blue book value of the car.  Two observations:

  1. The blue book was written in advance of the current market "recession" and massive decrease in car and home prices. I really wonder if I could have sold my car for the blue book value !  ;-)
  2. Makes me wonder about what other weird asset valuations are going on as a result of the timing of the publication of "blue books". Are home appraisers giving accurate reflections of housing values during all these re-fi's?  What do you think?

Goldman Sachs Internet Conference

I'm at the conference this week. If you're here and want to get together please emai me.

The conference was supposed to be in Las Vegas. Last week, Pres. Obama stated that firms who took TARP money shouldn't use tax payer money for boondoggles in Las Vegas so Goldman changed the locale for the conference to the Marriott hotel in San Francisco. Not nearly as fun -- but at least we won't read about the conference on the front page of the WSJ or NYT!

The benefits of skiing at a resort in bankruptcy

I spent last week on vacation with the family at Tamarack Resort, Idaho. We had a fabulous week. Because the resort is new, a bit hard to get to, and in financial trouble, the mountain was empty. In fact, about half of the runs over the week, I didn't see another person while skiing down the mountain. It was both awesome and a bit eery. I've likened the experience to swimming in an olympic pool alone.

Is it better to sell additional revenue or pain relief in this market?

That's the question Lookstat is actively considering right now. The company has 2 products that it delivers to photographers. The first is a back office service that allows photographers to upload, tag and touch up photos to microstock photography sites. The second product is an analytics offering that enables photographers to track their sales by photo at the microstock photography sites.  At a board meeting lunch last week, we hypothesized that in this bear market that photographers would be more interested in increasing their sales 20+% than in paying Lookstat for back office services. The thought was that in this market photographers would be more willing to do their own uploading, tagging and touching up of photos.  It turns out that hypothesis seems to be wrong. Initital feedback on the two products is that both are quite promising but that photographers really like and need the pain relief that the back office services offer. Go figure. So much for smart board member insight over lunch. Lesson learned -- ask your customers, they often (though not always) customers know best. 

Advice for entrepreneurs seeking investment: Pull your company's pants down

In the go-go technology markets of 1994-2000 and 2003-2008, raising money was relatively easy. The game had many players, and in many ways, it was an entrepreneurs market. During those markets, many entrepreneurs viewed getting financing as a subtle art of playing one investor or venture capitalist off of another (Note: I didn't view it this crassly but was aware of the strategy).  During these periods of time, It was common entrepreneurial knowledge not to tell investors your true cash position nor to tell investors exactly what investors you were pitching.
Now, it's 2009. In case you haven't noticed, the world is different.  The fund raising climate is very different and it's now much more of an investor's market.
I had a meeting with a couple entrepreneurs recently. They have a company with 6 employees, that generates about 20K per month in revenue and are trying to raise 500K at $3,000,000 pre-money. I thought they were dreaming and told them so.  In the interest of giving them productive feedback, I told them they shouldn't waste their time and investors time trying to optimize on a financing deal. 500K at 3MM is a non-starter for a 20K revenue per month company. The entrepeneurs have a good idea and need some cash. My suggestion to the entrepreneurs was to put their cards on the table in an attempt to get the cash they need to survive.
It's a bit counter-intuitive to let investors know your true business position and to show your weaknesses and limitations. However, if an investor is interested in parting with their cash -- and there are some investors out there still looking to invest (ourselves included) -- then, I'd suggest putting your cards on the table (i.e. tell the investor how much you need, what valuation you'd need, and how much cash is in the bank -- in other words, pull your company's pants down)  moves the financing conversation along the quickest to see if there might be a deal -- and finding out if there might be a deal is more important than optimizing on valuation. Period.. Make sense?

Managing in a tight underwear world

I was speaking with one of my portfolio companies (LookStat of Orange Line Media)today and told the CEO exactly the words above -- you're managing in a tight underwear world.  Everyone at lunch laughed and then suggested it be the title of my next blog post. What I meant by the comment is the following:

  1. The CEO has just enough time and money to get the company to profitability.
  2. The investing environment sucks  -- few to no deals are getting done.
  3. There's not a lot of room for mistakes, delays, or misses.

That's the state of the world. Make it happen.
On a side note, I have no doubt that we'll all look back at this post in a year and laugh more because I'm super bullish on Lookstat's prospects and think Rahul and Casey are doing a bang up job.....even with tight underwear.

The complaining about the 500K cap is ridiculous

There are 2 main arguments I'm hearing from people about the 500K cap that Obama and team have imposed on Wall Street as part of receiving TARP funds:

  1. Retain the best: As a financial company shareholder, I want/need the best and the brightest in their positions and thus, need to be able to retain employees who make more than 500K per year. 
  2. Socialism: Government caps on salary amount to a cap on success will engender socialism and a welfare society

I'm sorry but both of these arguments, in my humble opinion, are complete bull shit.  The financial industry employees should have senior executive bonuses for the past 3 years clawed back simply for making the idiotic decision to pay bonuses equivalent to 2004 this year -- let alone for their contributions for getting us into this mess!